Roles Description :
We are seeking a talented and dynamic Digital Media Marketing Executive to join our team. The ideal candidate will be passionate about digital marketing, possess strong analytical skills, and have a keen eye for detail. This role offers an exciting opportunity to work across various digital channels and contribute to the growth and success of our marketing efforts.
Specific Responsibilities:
1. Creating and posting engaging content on various social media platforms to promote our car rental services.
2. Managing our presence on online marketplaces like Carousell, including listing vehicles, responding to inquiries, and facilitating transactions.
3. Providing administrative support to the team, including data entry, filing, and scheduling.
4. Assisting with customer inquiries and resolving issues in a timely and professional manner.
5. Collaborating with other team members to ensure smooth operations and excellent customer service.
Technical Skills & Competencies:
1. Create engaging and relevant content including posts, images, videos, and stories tailored for each platform to increase brand awareness and drive traffic to our website.
2. Create and manage listings for our vehicles on online marketplaces such as Carousell, ensuring accurate and compelling descriptions, high-quality images, and competitive pricing.
3. Maintain organized filing systems, both physical and digital, to ensure easy access to documents and information.
4. Address and resolve customer issues or complaints in a professional and empathetic manner, striving to achieve a satisfactory resolution.
5. Collaborate with team members from different departments to identify workflow bottlenecks and implement solutions to improve efficiency.
Duration of attachment : 6 months
