Responsibilities:
- Lead and document user requirement gathering for system development, ensuring that the end-to-end processes are adequately and accurately documented.
- Work with the architects and technical teams to design solutions that meet the project scope and support the expected business outcome.
- Review and ensure that operational processes are aligned with key stakeholders and meet the relevant governance and control standards.
- Work with the key stakeholders to create test scenarios and test plan
- Plan and conduct system testing, results verification prior and after releasing the systems to the business users for production releases.
- Liaise with cross-functional or regional representatives to support smooth running of the projects. Escalate challenges and risks to the Scrum Master.
- Facilitate the communication between IT and business users to ensure all have a clear and complete understanding of the solutions.
- Prepare training documentation for new systems for distributors/customer training, where applicable.
- Support any other ad-hoc department tasks as assigned by the Head of Life Product Implementation.
Requirements:
- Degree in Information Technology or any relevant field
- At least 4-5 years of working experience in the insurance industry is a plus with good understanding of insurance processes.
- At least 5 years of related experience, working in similar capacity as business analyst and testing experience.
- Analytical and problem-solving skills along with being organized, structured & methodological, assertive characteristics are required.
- Ability to map and review an end-to-end process.
- Excellent written and verbal communication skills, and report writing ability.
- Interpersonal skills and proven organizational negotiation and influencing skills.
- Confidence to lead critical projects, conduct workshops and presentations with management and other stakeholders as lead business analysis.
- Ability to work well in large teams and provide deliveries with minimal supervision.
- Knowledge of agile ways of working is a plus.
Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality
