Key Performance Areas
- Respond to telephone calls for Sales enquiry and support in a timely manner and have the ability to close and answer sales technical questions
- Precisely document the sales quotation and issues, and discuss on pricing and issues related to System sales
- Identify and resolve technical issues by escalate issues to other support teams when necessary.
- Work in a fast-paced environment, able to adapt to frequent change and be able to work a flexible schedule
- Work with diverse groups and individuals to meet goals, establish priorities, and solve complex sales issues
Requirement
- GCE ‘O’ Level / Diploma/ Degree
- Excellent communication skills both written and verbal
- Self-motivated, and possess a high level of personal accountability
- Attention to detail, Ability to multi-task and work independently
- Strong problem solving/analytical abilities
