Call Centre Customer Service Officer
- Working Days & Hours: 5 days | 12.30pm-10.30pm
- Working location: (Bartley)
- Salary: S$2,160 (Basic: S$1,800 + Allowance: S$360)
Job Responsibilities
- Attend to call centre hotline enquiries.
- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions.
- Understand caller’s concerns and provide resolutions.
- Generate daily call monitoring reports.
- Deploy relevant personnel to site to look into the complaint, situation or incident as lodged through the call centre hotline.
- Any other duties assigned.
Job Requirements
- Able to Work Shift, Weekends and Public Holidays
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Whatsapp: +65 80231200
Daniel Wong Reg No: R2095781
The Supreme HR Advisory Pte Ltd EA No: 14C7279