Furniture Servicing Administrator

Inventory Management:

• Order, track, and manage inventory of parts and supplies needed for furniture servicing operations. Ensuring availability and minimizing delays is crucial.

Customer Service:

1. Handle customer inquiries and complaints related to furniture servicing.
2. Provide high-quality customer service to resolve issues and maintain customer satisfaction.
3. Generate and issue invoices for services rendered.
4. Ensure accurate billing and timely payment collection.
5. Coordination and Communication:
6. Coordinate with technicians, suppliers, and other relevant parties to schedule furniture repairs or maintenance.
7. Communicate effectively with clients regarding service appointments and updates.

Administrative Tasks:

1. Maintain records related to furniture servicing, including work orders, service history, and customer details.
2. Assist in administrative duties such as filing, data entry, and documentation.

Experience

1. Prior experience in administrative roles, preferably within a furniture servicing or retail environment.
2. Technical Skills: Proficiency in office software for inventory management, invoicing, and communication.
3. Organizational Skills: Ability to manage multiple tasks efficiently and maintain detailed records.
4. Communication Skills: Strong written and verbal communication abilities to interact with customers, suppliers, and service technicians.

Qualifications

1. Min ‘O’ Level / High school diploma or equivalent; further education in business administration or a related field is often beneficial.
2. Preferably with 1-2 years of relevant experience.
3. Bilingual (Able to read & write in English and Chinese)
4. Hardworking, meticulous, and able to work independently.
5. Willing to work over-time upon requested
6. Knowledge in ERP will be an added advantage.
7. Preferable is able to start work immediately or short notice

Working Hours

1. Mon - Fri 0900 to 1800 hours
2. Alternative Sat 0900 to 1800 hours