Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.
About the team
Manage business process analysis activities including systems process analysis, design, and simulation. Focus is on process analysis and re-engineering with an understanding of technical problems and solutions relating to current and future business environments.
What you will be doing
- Provides leadership for business process analysis team, including planning, coaching, recruitment, selection, performance development and mentoring.
- Monitors staff performance and works with employees to implement goals and document progress.
- Manages resources in a cost-effective, innovative manner while assisting subordinates in effective use of resources and tools.
- Manages staff to ensure all duties are performed in an accurate and timely manner.
- Create process change by integrating new processes with existing ones and communicating changes to impacted organizations.
- Develops and implements department policies and procedures.
- Ensures deadlines and production schedules are met and reallocates workloads as necessary.
- Troubleshoots issues that arise; handles escalated problems/questions from team.
- Works with management to determine budgets and forecasts for department.
- Plans and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma.
- Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
- Recommend and facilitate quality improvement efforts.
- Measures performance against process requirements.
- Aligns improvement to performance shortfalls.
- Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
- May deliver presentations and training courses including measurement, analysis, improvement and control.
- Surveys and analyzes best practices for techniques and processes.
- Communicates team progress.
- Performs cost and benefit analyses.
- Perform other related duties assigned as needed.
What you bring:
- Bachelor’s degree in business administration, finance, computer science, or information systems or the equivalent combination of education, training, or work experience.
- Requires strong management, organizational, team building, coaching and mentoring skills.
- Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision, and executive presence.
- In-depth knowledge of Worldpay products and services and business operations.
- Requires high level of understanding Worldpay business systems and industry requirements.
- General knowledge of financial and/or payment solutions technology including systems, applications, and banking practices.
- Requires expert negotiation and communication skills, both written and verbal.
- Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations.
- Skill in productivity, planning, and workload management.
- Requires solid decision-making and problem-solving skills.
- Requires the ability to establish and maintain effective working relationships and the ability to interact effectively with all levels of personnel and management across technical and business functions across WORLDPAY as well as client/partner organizations.
- Ability to identify, address and resolve employee related issues
What we offer you
- A competitive salary and benefits.
- A variety of career development tools, resources, and opportunities.
- The chance to work on some of the most challenging, relevant issues in the payment industry.
- Time to support charities and give back in your community.
