Overview
The candidate will be responsible for providing laboratory support for all clinical cases that require lung function tests, allergy tests and sleep monitoring studies. He/She will also be responsible for the delivery of patients’ service in the work area in a personalised, specialised and cost-effective way in accordance to established hospital policies, procedures and standard of practices in Khoo Teck Puat – National University Children’s Medical Institute.
Job Responsibilities
Primary Responsibilities and Duties (80%)
• Co-operate with doctors and other health-care providers in smooth delivery of services to patients.
• Ensure that all procedures scheduled for patients are performed well and to oversee the Lab’s smooth operations daily.
• Perform a variety of pulmonary function tests (eg spirometry, NIOX-ENO, static lung volumes, Impulse Oscillometer, diffusion capacity, bronchial provocation tests) and sweat testing as requested by clinicians
• Perform allergy tests as requested by clinicians.
• Monitor and optimize utilization of procedure rooms.
• Responsible for preliminary test reporting.
• Record results in computer system and ensure reports are given to the doctor-in-charge to vet.
• Ensure accuracy and reproducibility in the performance of each test and accurate documentation of results within stipulated timeframe.
• Ensure that a copy of patients’ reports is filed in orderly manner for easy retrieval.
• Coordinate with various departments /clinics/wards on urgent requests for lung function test and allergy test procedures as ordered by doctors.
• Ensure maintenance and replacement of Lab equipment, instruments and inventories on fixed assets are carried out.
• Ensure that stock inventory and consumables are adequately maintained, replenished and that there is proper and economical usage.
• Initiate, follow up and complete procurement of skin prick extracts, lancets and other equipment in a timely manner to ensure that there are no preventable stock shortages and all extracts are within validity period.
• Ensure that all equipment and instruments are checked / calibrated and in good working condition including emergency equipment.
• Ensure that all service maintenance of equipment is carried out and documented.
• Act as a resource person on clinical, service and training matters.
• Supervise, coach and guide staff (including new staff) to deliver excellent patient care and clinical duties toward meeting organisational goals.
• Develop, implement and evaluate quality standards on clinical procedures in laboratory.
• Manage patients’ feedback/enquiries, perform service recovery and provide information when appropriate.
• Oversee Lab physical ambience – a clean, tidy and safe environment
Secondary Responsibilities and Duties (20%)
• Attend to telephone enquiries / calls and trace results when requested.
• Assist in patients’ registration and make appointments.
• Lead or participate in service quality activities / program.
• Attend in-service lectures and course.
• Keep a statistical report of the lab’s output.
• Assume any additional responsibilities as assigned by Supervisor(s).
Requirements
• Degree in Medical Science / Bio –Technology
• 2 - 3 years of related work experience in clinical service
• Have good computer literacy.
• Possess good interpersonal and communication skills.
• Excellent organizational and time management skills, willingness to learn, have good initiative and be self-motivated
• Be keen to work with children in a clinical environment
