We are seeking a visionary leader to head our Technical Digital Solution Sales team, focusing on the ServiceNow platform. This role is pivotal in shaping the strategic direction of our sales efforts, leading a team of talented sales professionals, and driving the adoption of ServiceNow solutions across a diverse client base. The ideal candidate will have a strong background in technical sales within the ServiceNow ecosystem, demonstrating exceptional leadership, strategic thinking, and customer engagement skills.
Responsibilities:
- Strategic Leadership: Define and execute sales strategies that drive revenue growth and market penetration for ServiceNow solutions.
- Team Development: Lead, mentor, and expand a team of technical digital solution sales professionals, fostering a culture of excellence and continuous improvement.
- High-Impact Sales: Directly engage with key accounts, navigating complex sales cycles, and securing strategic wins.
- Partnership and Collaboration: Collaborate with ServiceNow, leveraging partnerships to enhance solution offerings and stay ahead of market trends.
- Customer Advocacy: Serve as a senior advisor to clients, understanding their business challenges and aligning solutions that deliver measurable value.
- Performance Management: Track and analyze sales performance, setting clear goals and benchmarks to drive accountability and results.
Qualifications
To be successful in this role you have:
- 2+ years of managing a team of field-based sales representatives
- 5+ years experience selling enterprise software
- Experience building C-Level relationships
- Experience driving a customer success focus and influence in a "win as a team" environment
- Strategic account planning experience; history of creation and ongoing management of detailed account plans for a portfolio
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations)
- Experience exceeding quota while maintaining customer loyalty and required product margins
- Knowledge of the computer industry, especially cloud platforms, SaaS, PaaS, security and SaaS contracts
- Willingness to travel