· Supervises and guide the cleaners assigned to an area.
· Follows-up with work instructions given by the Executive related to the cleanliness of an area.
· Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.
· Supervises daily and monthly planned periodic works allocated to an area.
· Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.
· To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services
· Carry out regular inspections to the building and its facilities to maintain a high service delivery level
· Planning of work schedules and deployment of manpower
· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments
· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards
· To train new/existing employees and recommend disciplinary actions where applicable.
· To handle all customers’ feedback
· To ensure good safety practices in the course of work.
· Provide a high standard of hygiene and cleanliness within the assigned area
· Manage work execution and performance of junior staff.
· Provide adequate training and coach staff to meet the required contractual standards.
· Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
· Implement and recommend operation plans to improve work processes and service quality
· Must need to work on Weekends and public holidays
· Must have proficiency to speak English, Tamil, Hindi and Malay
· Develop new accounts and source new business opportunities
· Project Management
· Planning of work schedules and deployment of manpower
· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments
· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards
· To train new/existing employees and recommend disciplinary actions where applicable.
· To handle all customers’ feedback
· To ensure good safety practices in the course of work.
· Provide a high standard of hygiene and cleanliness within the assigned area
· Manage work execution and performance of junior staff.
· Provide adequate training and coach staff to meet the required contractual standards.
