Job Summary:
The successful applicant will work closely with the Retail Manager in the School Shop to provide excellent customer service and be familiar with the operational routines in the shop. The role reports to the Retail Manager.
Requirements:
- GCE `N’ level/`O’ Level or equivalent
- Minimum relevant experience of two years and above
- Retail sales experience would be an advantage
- Service-oriented and good customer service skills
- Be confident in spoken and written English
- Pleasant disposition with positive attitude and positive approach to working with people
- Able to work independently as well as a good team player
Key Responsibilities
1. Sales/Merchandising
- Report to the Manager on any work-related issues.
- Assist parents/students on the pricing and selection of uniforms.
- Assist in the daily replenishment of stocks, maintenance of display and cleanliness of The Shop.
- Other ad hoc duties concerning the operations of The Shop such as stock taking.
- Ability to operate the cash register and some Microsoft office skills would be a bonus
- General shop operations.
2. Communication
- Be confident in spoken and written English.
- Always demonstrate excellent customer service skills.
- Communicate regularly with the retail manager regarding the operations of the Shop.
- Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.
- Embrace the School’s commitment in creating a diverse and inclusive environment.
- Be able to communicate with children between the ages of 3 to 18 years of age and their parents.
3. Summary
As a Retail Assistant, you will be required to assist parents and students regarding their uniform needs for school and shop operations such as but not limited to stock replenishment, shop cleanliness, storeroom maintenance and stock taking duties.
Personal Attributes
- Be able to engage and communicate with children and their parents.
- Have high levels of personal integrity.
- Use initiative and assume responsibility for tasks and projects as well as resolve challenges.
- Be able to manage your own wellbeing and support others with theirs.
- Believe positivity is as important as performance in the workplace and amongst the community.
- Enjoy connecting with all members of our community.
- Have a sense of humor.
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.
5-day week (7.30 am to 4.30 pm) with annual leave entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.
(Only shortlisted applicants will be notified)
CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029
