Job Responsibilities
- Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
- Attend customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximise sales, customer satisfaction, and retention.
- Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
- Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
- Educate patients about the clinic's products and services effectively.
- Perform the packaging and labelling activities of medications.
- Sanitise, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
- Perform any other ad hoc duties as assigned from time to time.
Job Requirements
- Candidates with no prior experience are welcome to apply (training will be provided)
- Able to commence work immediately/on short notice would be a big plus.
- Possess great passion and interest in TCM or healthcare industry
- Able to adapt quickly to situations and comfortable working in a fast-paced environment
- Customer-focused, self-motivated, sales and service-oriented.
- Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
- Good team player with excellent interpersonal and communication skills.
- Able to work on weekends and commit at least 6 months of work
Why Should You Join Us?
GREAT CULTURE AND ATMOSPHERE:
Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.
GREAT SALARY PACKAGE AND BENEFITS:
Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.
GROWTH AND CAREER DEVELOPMENT:
Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.
DIVERSITY:
Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.
