This position is for providing Monthly Support Services (Billing/Collections/Reporting) for our tenant management services to tenants’ electricity and water accounts in commercial and retail buildings.
About the Role:
- To provide high quality and effective financial support and assistance to Landlord/Customer.
- Responsible for Billing and Collections of tenants’ electricity accounts and preparation of monthly reports for submission to Landlord.
- Data conversion on Tenants billing and Premise consumption data for analysis and reporting purposes.
- Yearly Deposit Top-up exercise to maintain the deposit at 2 times of tenant’s monthly average consumption.
- Preparation of Monthly Bill Audit and reply to Landlord’s queries on this report.
- Co-ordinate with building management to manage tenants’ arrears and follow up actions to recover the arrears.
- Respond to customer queries and follow up with landlords and tenants to clarify and resolve any issues such as Interest waiver, Refund of Electricity Deposit. Etc.
- Any other Ad-hoc duties.
Requirements
- Minimum GCE “O” Level or Diploma in Accountancy
- At least 3-5 years of financial accounting experience
- Possess the ability to work in a team
- Good communication and interpersonal skills
- Highly organised and systematic in work process and data management and paying attention to detail and accuracy
- Proficient in Microsoft Office
- Preferred Language Proficiency: English and Mandarin
- Prior experience in dealing with billing system and debt recovery will be an advantage
- Able to work independently and under tight deadlines
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Career development and a promote from within culture
- An organisation committed to Diversity and Inclusion
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
