Responsibilities
- Assist the Assistant Front Office Manager in supervising and controlling the Front Desk operations and carry out all guest service duties
- Ensure there is sufficient stock of Front Desk supplies on a weekly basis
- Help in Room Controlling and assigning of rooms for day arrival as per guest preferences
- Coordinate with Housekeeping to ensure rooms block are clean for groups check-in
- Perform duties of Guest Services Ambassadors whenever needed such as assisting in checking in and out
- Be able to conduct daily briefings and/or training when needed to Guest Services Ambassadors
- Be aware of all VIP arrivals and departures, especially corporate guests
- To undertake any other reasonable assignment by the Assistant Front Office Manager and/or management, as and when required
Requirements
- Minimum of 2 years of experience as a Senior Guest Service Agent with good knowledge of Opera system
- Min GCE ‘O’ or ‘N’ level and some supervisory skills.
- High level of flexibility and adaptability
- Able to work on 4 days work week (12 hours rotating shifts) including weekends and/or Public Holidays
PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.
We regret that only shortlisted candidates will be notified.
