Are you an experienced leader with a passion for delivering exceptional facility management services?
We are seeking a dynamic and motivated individual to join us as the Singapore Country Lead. In this role, you will manage multiple functions of building operations and maintenance for a complex facility or portfolio of buildings. Leading a large team, you will ensure the delivery of high-quality services to our clients and stakeholders, while managing the country's P&L. If you are a strategic thinker with strong leadership skills, this is the perfect opportunity for you!
What You'll Do:
- Develop and maintain positive client relationships, addressing unresolved facility issues promptly and professionally
- Communicate with clients on property profiles, emergency preparedness plans, site inspections, and work order progress reports
- Manage and coach our facilities staff to deliver excellent service levels within budget
- Research and implement new processes and technology to enhance operational efficiency
- Recommend strategic facility management objectives for clients and review budget reports
- Develop and enforce environmental health and safety procedures, including emergency action plans and disaster recovery protocols
- Conduct facility inspections to ensure compliance with local, state, and federal regulations
- Produce and maintain various facility management reports, presenting them to clients on a monthly basis
- Oversee the management of capital projects
- Ensure compliance with our NO PO No WORK policy and issue purchase orders to service partners
- Conduct regular performance reviews with key service partners
- Raise change requests prior to electrical/mechanical repairs and obtain client approval
- Raise change requests for any changes in scope of services or portfolio changes with commercial impact
- Deliver services as per the client's contractual requirements, guiding the team accordingly
- Utilize PC and/or PDA for work order systems, email, ESS, and training
- Prepare and manage the P&L for the country
- Fulfill other duties as assigned
Supervisory Responsibilities:
- Provide formal supervision to individual employees within a functional or operational area
- Approve subordinate's recommendations for recruitment, selection, promotion, corrective action, and termination
- Plan and monitor appropriate staffing levels and labor utilization, including overtime
- Prepare and deliver performance appraisals for staff
- Mentor and coach team members to enhance their competencies
- Lead by example, modeling behaviors consistent with the company's values
What You Need:
- Bachelor's Degree, preferably in a Technical or Mechanical field
- Minimum of twelve (12) years of relevant experience in facilities management
- Extensive experience in managing large facilities or campuses, encompassing at least 0.5 million sq ft across multiple sites in Singapore
- Proven experience in managing account P&L
- Strong leadership skills with the ability to motivate and engage a large team
- Excellent stakeholder management abilities
- In-depth knowledge of local, state, and federal regulations related to facility management
- Strong problem-solving and decision-making skills
- Proficient in using technology tools such as PC, PDA, work order systems, and email
Join our team as the Singapore Country Lead and take on the challenge of managing complex facilities while leading a talented team. Apply now and be part of our innovative and thriving organization!
