Descriptions:
- Answering customers enquiries, feedback, complaints and warranty claim via hotline & emails
- Provide technical support for resolution of customer problems, incidents, issues, request and queries
- Escalate issue and follow up
- Data entry all cases into system accurately and timely
- Respond to customer email timely
- Apply to procedure, process and meet KPI
Requirements:
- Min GCE ‘N’ level / Nitec / 'O' level / Diploma
- 1-2 years of customer service experiences
- PC literate
- Good communication skills.
Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng / EA Personnel No: R1102590
