Job Description & Requirements
Responsibilities
- Achieve sales targets for wedding events sale revenue.
- Manage enquiries on daily basis with prompt follow-up on email requests, ensuring all understanding with guests are documented in writing.
- Attend to couple enquiries, conduct site visits and negotiate effectively to close deals.
- Prepare sales contracts; follow through on event planning and post-event feedback
- Be present on event day to meet customer and ensure event runs smoothly.
- Build and maintain internal and external relationships to deliver memorable and successful events.
- Attend daily debrief, daily Banquet Event Order (BEO) meeting, weekly Sales Meeting and other meetings as required.
- Generate daily, weekly, monthly Sales reports for submission to Management.
- Provide information to the Sales Coordinator for updating on Sales Chart
- Work out Profit & Loss for out-of-norm requests
- Plan and organise in-house wedding shows thrice a year.
- Conduct On-the-Job Training (OJT) for new Sales Associates.
- Ad hoc projects or other duties as assigned by superior.
Requirements
- Diploma in Hospitality Management/Sales and/or related discipline.
- 3 to 5 years of experience in events and wedding sales management.
- Available to work on weekends and public holidays when required.
- Willingness to stay beyond work hours to meet clients.
- Support and uphold the company mission and core values.
- Maintain high standards of professionalism, ethics, grooming and attitude towards staff and guests.
- Pleasant personality.
- Working knowledge of MS office applications and Hotel Systems.
- Excellent negotiation, persuasion and presentation skills.
- Ability to solve problems and come up with solutions
- Good customer service skills.
