- Must need to work on Weekends and Public holiday
- Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and weekly reporting of sales achievement.
- Streamline the operations processes and improve efficiency and customer service standards.
- Ensure the company’s policies and standards are communicated and implemented.
- Oversee and ensure that the team members carry out their duties and responsibilities, including store operations, merchandise mix, stock replenishment and housekeeping.
- Ensure all outlets maintain outstanding store condition and visual merchandising standards.
- Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
- Lead sales events, such as private sales events, pop-ups, etc.
- Planning of roster and ensuring all outlets are adequately staffed on a daily basis
- Responsible for cost management i.e. manpower cost, operational cost, etc.
- Responsible for the setting up of new locations, installations and openings (including planning products display, visual merchandising, product mix and collection, etc).
- Provide leadership and direction to the mall management team, ensuring the smooth functioning of all operations
- Develop and implement operational policies and procedures to ensure the efficient and effective management of the malls.
- Monitor and control operating expenses, develop and maintain budgets, and ensure compliance with financial and accounting policies and procedures.
- Build and maintain strong relationships with tenants, vendors, and contractors.
- Identify and implement strategies to drive foot traffic and increase sales for tenants.
- Develop and execute marketing and promotional events to attract shoppers and increase sales.
- Ensure the safety and security of the malls and implement emergency response protocols as needed.
- Create creative events, promotion and leasing to attract visitors and increase revenue.
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