Provides operational support based on needs of the team or department and knowledge of technical area (e.g., processes, procedures, equipment, and tools). Manages and implements departmental policies and initiatives to meet operational goals, quality, and cost objectives. Manages plans based on project and resource requirements for assigned areas, and tracks metrics and budgets to support staffing, equipment, and other operational needs.
Principal Duties and Responsibilities:
• Drives comprehensive operational support based on needs of the department, expert knowledge of processes, procedures, equipment, tools, and engineering/electronics principles.
• Develops and drives implementation of departmental policies and initiatives to meet long-term operational goals, quality, and cost objectives.
• Develops and manages complex plans based on project and resource requirements across technical areas. Removes barriers and provides resources for process improvements to increase efficiencies cross-functionally.
• Establishes key metrics, reviews forecasts, and manages large, complex budgets to support staffing, equipment, and other operational needs. Resolves complex issues or deviations in metrics.
• Consults analyses and stakeholders to determine whether there are larger root causes associated with recurring issues. Provides and implements solutions to identified issues.
• Finds solutions to abstract problems in variable situations that typically require complex analysis, interpretation, or evaluation of intangible factors. Seeks information across the organization to identify fundamental patterns/trends.
• Collaborates closely with high-level representatives from other functions and/or countries to develop, integrate, and/or execute large initiatives.
• Communicates across project and organizational teams to resolve conflicts in implementation schedules, design or implementation challenges, and other complexities.
• Oversees multiple, large, and complex projects that are relatively diverse in nature and objectives. Ensures project goals are met and assists with overcoming barriers.
• Drives and executes schedules aligned with roadmaps based on priorities, new product introductions, equipment efficiency and materials supply.
• Serves as a change agent by identifying appropriate opportunities for change and then communicating the implications and rework associated with that change.
Preferred Qualifications:
• Master's degree in Business Administration, Engineering, Operations, Supply Chain, or related field.
• 12+ years of relevant operations experience.
• 6+ years of experience in technology manufacturing or related industry.
• 4+ years of experience working in a large matrixed organization.
• 4+ years in a leadership role with or without direct reports (only applies to positions with direct reports).
• 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Sr. Director level and above).
• 3+ years of working with operating budgets, resources, and/or project financials.
