- Resolve customer complaints quickly and effectively.
- Track and monitor customer issues diligently.
- Manage Voice of Customers survey responses.
- Investigate issues, work with teams, implement fixes.
- Improve product quality and customer satisfaction.
Requirements:
- Minimum 4 years of customer service experience, preferably in automative industry.
- Proficient in MS Office.
Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
CEI No: R24122857
Email: [email protected]
EA License No: 99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.