Job description:
- Assist the outlet manager in the day-to-day operations, ensuring smooth and efficient processes.
- Oversee the execution of daily tasks, including staffing, inventory management, and facility maintenance.
- Training and supervision of staff.
- Work closely with team members to ensure they understand their roles and responsibilities.
- Maintain high-quality customer service standards.
- Interact with patrons, addressing their needs and concerns in a professional manner.
- Collaborate with the team to create a welcoming and enjoyable atmosphere for customers.
- Collaborate with security personnel to maintain a safe environment for patrons and staff.
- Assist in the implementation and enforcement of security protocols.
- Assist in planning and coordinating special events, ensuring smooth execution.
- Collaborate with event organizers, DJs, and other entertainment personnel.
Requirements:
- Previous experience in a supervisory or assistant management role in the nightlife or entertainment industry.
- Familiarity with nightclub operations, including knowledge of sound and lighting systems.
- Strong communication and interpersonal skills.
- Flexibility to work late-night hours and weekends.
- Leadership and teamwork skills.
- Ability to thrive in a fast-paced environment.
- Problem-solving and decision-making abilities.
- Customer-focused mindset.
