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Jobs in Singapore   »   Jobs in Singapore   »   Guest Experience Specialist (Hotels)
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Guest Experience Specialist (Hotels)

Resorts World At Sentosa Pte. Ltd.

Resorts World At Sentosa Pte. Ltd. company logo

Primary Responsibilities

  • Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction
  • Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests
  • Attend to guests enquires and handle feedback
  • Any other ad hoc duties base on operational needs

Requirements

  • GCE `O' Level or its equivalent
  • Good interpersonal skills with effective multi-tasking, time management and problem solving skills
  • Possess a warm and pleasant personality
  • Able to perform shift working, including working on weekends and public holidays
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