Responsibilities:
- Maintenance of student management system (SMS) and CRM system which includes the addition of new information, updating changes to existing information and deletion of obsolete data.
- Work closely with the team and to provide trainings when necessary to optimize the utilization of current systems.
- Maintain and update management reports on the performance of individual markets
- Maintain up to date student application records in the University’s student management systems
- Provide relevant information and assistance to Marketing, Student Services, Pre-Arrival and Accommodation team, Academics and Finance departments
- Provide ad hoc reports as required
- Be well versed with the University’s Admissions Policy, Procedures and processes
- Understand the various entry requirements and be up to date on JCU’s offered courses in Singapore
- Receives new student applications from the individual markets and check for completeness of applications
- Responsibility to determine outcome for individual applicants’ assessment based on the Assessor Guideline Manual (AGM)
- Ensure that all new student applications are processed in a timely manner which includes submission for assessment to Academics, issuance of CPE-Student Contract and Letter of Offer, processing of ICA student pass application, processing of student finance etc.
- Prepare for Reporting Day of new intake commencement and provide assistance to new students which includes verification of student documents, as well as provide advice on orientations dates, medical check-ups and ICA Formalities sessions etc.
- Maintain the completeness, accuracy of student dockets and timely management of e-student dockets as per the procedure.
Key Selection Criteria:
- A minimum of 3 years of relevant work experience in organisations with high processing requirements.
- Preferably with experience in Admissions within the education industry
- Experience at tasks which are methodical and require accuracy
- Experience at tasks which requires high levels of organisation
- Experience with communicating with a variety of clients from diverse background
Monthly Remuneration: Up to SGD 4,000
Closing date: 3 July 2024
JCUS Perks:
- Staff Discounts with selected merchants
- Sponsorship for Continuing Education/Workshops
- Medical and Dental Insurance
- Up to 25 days Annual Leaves
Please send your application via https://careers.jcu.edu.sg/cw/en/listing
We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.
The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.
