1 x Senior Executive
1 x Assistant Manager
*Salary depends on years of experience and designation offered*
Job Description
- Provide business support and training for application systems
- Work with business stakeholders and regional counterparts on business processes, performance monitoring, reporting, improvement analysis, solutioning and governance
- Act as intermediary between business users & technical team to gather requirements, perform analysis, provide documentation, conduct user acceptance test & user training
- Implement system enhancements, new regulations and/or processes
- Lead in investigating problem and issues reported by users
- Identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful analysis
- Identify improvement opportunities and recommend process changes, oversee the implementation of revised processes and monitor the efficacy of updated processes
- Maintain/publish new Global SOP (standard operating procedure) for related business processes
- Collate, analyze current process workflows
- Support digitization projects and any duties as assigned
Job Requirements
- Diploma/Degree in Shipping or related discipline preferred
- Minimum 2-7 years of relevant experience preferably with container shipping experience/Trade Management and/or Business Process Management
- Knowledge in Business Process Management and Agile practices preferred
- Tech savvy with an open mind to learn and apply new technologies and new methodologies
- Excellent communication, presentation and good interpersonal skills to interact with multicultural teams
- Highly organised and a good team player with the ability to multitask
- Ability to deliver quality documentation by expressing viewpoints using clear and concise language.
- Ability to analyse data and desire for continuous process improvement.
- Highly adaptable and open to job rotation for career progression.
Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]
Charissa Ong Zimin (R1104659)
Email address: [email protected]
Recruit Express Pte Ltd
EA License No.: 99C4599
