Job Description
- Take and schedule reservations.
- Greet and coordinate the seating of guests.
- Recognise the regular guests and highlight to the General Manager about the particular guest’s preferences.
- Ensure guests’ requests are not delayed during the operations of in the Restaurant.
- Record and report all guests’ complaints to the General Manger immediately.
- Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
- Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
- Assisting the General Manager in implementing and developing of training programs.
- Participate in monthly physical stock take of the Restaurant, including but not limited to plates and utensils.
- Perform miscellaneous job-related duties as assigned.
