Key Responsibilities
· Define and setup Job flow in Control-M across multi-platform systems (Mainframe, AS/400, Unix, Windows)
· Check daily job scheduled and liaise with Control-M Admin team on incidents and problems related to Control-M
· Liaise with teams on batch job setup requirements and also work with Business units on authorized adhoc requests
· Assist in troubleshooting problems related to Control-M upon escalation
· Provide support to ensure quality and stable environment to our clients
· Create support documentation to reduce meantime to resolve issues
· Flexibility and availability to work for production support during early morning/late eve/ night hours and weekends
Key Requirements
· Minimum Degree in IT from a recognized polytechnic/institution with 3-5 years of working experience in relevant work area.
· Experience working on Control M Job Processing; preferably Version 8/9
· Experience in using Control-M utilities for AS400, Mainframe, Open system (Unix and Windows) platform.
· Good communication and collaboration skills working with Operations/Technical/Production support teams.
· Proficient in using MS Office Suite of products.
· Good Analytical and problem-solving skills.
· Operations support and monitoring.
· Proven ability to work independently and under pressure.
· Willing to extend work on weekends as and when required.
· Team player with good interpersonal skills
