Job Description
- Installation and commissioning photocopier machine and connectivity at customer premises
- Diagnose and repair equipment on and off site
- Investigate, resolve maintenance and repair issues
- Manage tool kit, spare parts and consumable supplies accurately under your care
- Conduct preventive maintenance and photocopier adjustment in the field
- Extend outstanding support by meeting customers’ needs on response time
- Responsible for submitting meter reading in a timely manner
- Provide training and advice to customer on operation and basic maintenance of machines
- Interact in a professional manner with all customers
- Establish good relationship with customers and fellow employees
- Any other duties assigned by Supervisors
Job Requirements
- Have a valid driving license
- Preferred experience in hands-on repair/service on any brands copier machines such as Canon/Ricoh/Xerox & etc.
- Customer service oriented
- PC literate/Familiar with basic network knowledge an advantage
- Knowledge in networking/installation is an advantage
- Those without relevant experience but are keen & committed to learning may apply as on-the-job comprehensive training is provided
