Job Purpose
The Bartender is responsible for serving all beverages with friendly, individualized attention towards each customer and following brand recipes accurately
Principal Accountabilities
- Prepare or serve hot or cold beverages quickly and efficiently, meeting our standards
- Deliver excellent customer service, at all times
- Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers
- Maintains the highest quality, consistent beverage standards
- Follows as the restaurant’s beverages recipes and procedures
- Ensures that beverages/foods are presented in a manner to generate the utmost eye appeal
- Order, receive, or stock supplies or retail products
- Set up or restock product displays
- Follows standards for merchandising, stock rotation and sorting of all products, maintaining professional presentation at all times
- Follows health, safety, and sanitation guidelines for all products
- Handles all working material and equipment correctly and keeps it well cleaned
- Handles guest problems and complaints
- Attend all regular departmental briefings and contribute to an open communication within the assigned team
- Performs other duties pertinent to this job as assigned.
Communication & Working Relationships
1. Interacts closely with customers and promotes an image of professionalism and gallantry at all time
Knowledge, Skills, and Experience
- At least high school diploma
- Minimum 1-2 years of experience in similar position in a high-volume, fine dining concept
- Fluent in English
- Excellent communications skills
- Outstanding customer service skills
- Positive and high energy level
- Highly cooperative team spirit
- Ability to work in a high stress, faced-paced environment
Physical Requirements of the job
The job of the Bartender may require:
- Long hours, covering different shifts and working during public holidays
- Walk and stand for entire shift
