x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Manager, Client Segment
 banner picture 1  banner picture 2  banner picture 3

Manager, Client Segment

Standard Chartered Bank (singapore) Limited

Standard Chartered Bank (singapore) Limited company logo

Key Responsibilities

· Assist in identifying and socializing both the Personal Segment Strategy and related initiatives together with the Employee Banking Strategy and related initiatives in support of realizing agreed Segment and Channel objectives.

· Help to ensure clear understanding and alignment of strategic objectives, priorities and initiatives are socialized with relevant Stakeholders at Group and in Country

· Partner with Country Stakeholders to identify current / future states, key challenges, gaps, and initiatives required to achieve ambitions with a keen focus on Productivity and Performance Management.

· Identify suitable Business Models and Cases, Financial Projections, Identify Risks, Issues in Support of Key Initiatives and Assist in Managing Investment Asks and Budgeting Activities, including Stakeholder Alignment and Initiative Execution

· Help form and drive execution of key initiatives (such as the Bank’s Efficiency Program, Incentive Campaigns) through Group and Countries, providing support from Group to help evolve capacity, capability and ways-of-working, as necessary, and drive delivery and benefits realisation.

· Track and monitor performance and scorecards across sales teams, service teams, commercials, customer experience, products, channels, platforms and countries.

· Assist in developing a wide variety of materials (e.g., Regular and Ad-hoc Business Reporting, Monthly Business Review, Board Updates, Strategy Papers) and Resources (Group Employee Banking Pitch Books, Strategy Execution Frameworks)

· Take ownership of work to be done as required to drive progress.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Group/Region and Country Functional Stakeholders

· Group/Region and Country Business / Segment / Product Heads

· Other CPBB COEs

· Overall Project Manager on the Partner side

Our Ideal Candidate

· Bachelor’s degree in business or other relevant field, with strong commercial mindset

· 8+ years of experience with one or more financial products, such as Deposits, Lending, Wealth, and Insurance

· Experience in relevant banking channels, including Mobile Banking and Employee Banking

· Experienced in data analysis who is comfortable generating data-driven insights and conclusions.

· Experience in articulating and proving business opportunities, initiatives, and their outcomes.

· Highly proficient with Microsoft PowerPoint and Microsoft Excel

· Strong project management, governance, and reporting experience

· Capable of understanding the big picture, combined with an eye for detail.

· Strong stakeholder management skills, including experience in negotiation and the ability to align complex and navigate through situations.

· Comfortable with ambiguity and working against tight timelines.

· Consulting experience would be considered a bonus.

Role Specific Technical Competencies

· Mobile Banking

· Data Analysis

· Business Case

· Microsoft PowerPoint, Microsoft Excel

· Stakeholder Management

· Employee Banking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

✱   This job post has expired   ✱

Sharing is Caring

Know others who would be interested in this job?

Similar Jobs
Conveyancing Executive
I.r.b. Law Llp
Quick Apply
Manager, Fund Controller
Keppel Capital International Pte. Ltd.
Quick Apply
(M365) Engineer, IT Workplace Services (109)
It Consultancy & Services Pte Ltd
Quick Apply
ACCOUNT EXECUTIVE
Itea Beverage Pte. Ltd.
Quick Apply
COORDINATOR
Sim Seng Hin Sawmill Company (pte.) Limited
Quick Apply
Reservations Manager
Carlton City Hotel (singapore) Pte. Ltd.
Quick Apply
Director, CFCC Advisory, Financial Markets
Standard Chartered Bank
Quick Apply
Operations Executive
Minestone Corporation Pte. Ltd.
Quick Apply
QA/QC Manager
Schneider Electric Singapore Pte. Ltd.
Quick Apply
Assistant Accountant
Kumudra Landscape Services Pte. Ltd.
Quick Apply