Title: Operations Manager
Perm
Industry: IT/AV
- Lead and manage a team.
- Supervise project installations, upgrades, and configurations across hardware, operating systems (Windows, Mac & Linux), AV, software, and deployments.
- Provide technical expertise and guidance to internal departments and clients.
- Ensure smooth event setup.
- Manage external vendors to ensure quality deliverables.
- Oversee company assets and inventory related to IT and AV equipment.
- Track preventive maintenance services for ongoing projects.
- Collaborate with the IT team to support internal and external clients.
- In line with ISO27001.
- Maintain and optimize network, server, and cable management.
- Document project maintenance, detailing assets and inventory.
- Continuously assess system performance and recommend improvements.
- Build and maintain a network of external vendors.
Requirements:
- Minimum 5 years of experience leading and managing a team of technical personnel.
- Strong understanding of technical concepts and emerging technologies.
- Excellent problem-solving skills and analytical thinking.
- Superior interpersonal and relationship-building skills.
- Demonstrated strong AV background.
- Resourceful and solution-oriented.
- Experience in the latest digital vending machines is a plus.
- Quick learner and proactive.
- Builds trust and positive relationships with clients.
- Fluency in Mandarin is highly preferred.
