Shipping Manager
We have a newly created role within Markono Logistics – Shipping Manager. The successful candidate can look forward to an exciting role which will be instrumental in shaping the business strategies and the team.
Responsibilities:
- Define and execute strategies for Road, Air, and Sea Freight business, optimising the product portfolio and processes for maximum profitability, and identifying the best use of business assets
- Gather and prioritise the product vision for Road, Air, and Sea Freight at the local level
- Analyze existing volumes to establish the Road, Air, and Sea freight business effectively
- Develop roadmaps and local strategies for Road, Air, and Sea freight products in alignment with global and regional strategies
- Ensure the local implementation of the company's freight product management strategy
- Drive growth in the local market share for Road, Air and Sea freight products, trade lanes, and sector profitability while achieving budget targets and customer satisfaction
- Identify value-added projects
- Offer competitive rates and present the value proposition of the freight products to the Sales team in line with the Road, Air, and Sea Freight strategies
- Collaborate closely with Operations and Sales to develop the freight sales pipelines, meet revenue and customer satisfaction objectives
- Maintain excellent service standards by monitoring customer satisfaction results, consistently measuring relevant KPIs, identifying discrepancies, and implementing corrective actions
- Cultivate strong relationships with regional and global partners, including negotiating terms and evaluating local providers in compliance with regulatory requirements.
- Responsible for achieving operational and financial targets for the Road, Air and Sea Freight business.
- Enhance the efficiency and development of the Road, Air and Sea Freight teams
Requirements:
- At least 5 years of work experience in the Freight Forwarding industry
- At least 5 years of experience in managing Road, Air and Sea Freight business
- Excellent understanding of local and international shipping regulations, customs procedures, and import/export documentation
- Excellent ability to collect, read and understand figures, data and trends
- Ability to effectively analyse, discover gaps and define necessary action plans
- Familiarity with shipping software, order management systems, and enterprise resource planning (ERP) systems to streamline processes and track shipments
- Results-driven
- Superior negotiation, planning, and organisational skills
- Strong networking skills
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, sex, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
