Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.
The position will be part of a Netpoleon Company with offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.
We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind, possess excellent communicate skills, as well as cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.
Job Responsibilities:
- Provide high-quality support to all open projects of the Technical Team.
- Ensure that clients receive the best support they need.
- Resolve escalated customer complaints without supervisor intervention.
- Organise and control project elements and provide reports to the Technical Director on project status.
- Develop project objectives by reviewing project proposals and plans, conferring with management.
- Determine project responsibilities by identifying project phases and elements; assigning personnel; reviewing contractor bids.
- Determine project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.
- Confirm product performance by designing and conducting tests.
- Determine project schedule by studying the project plan and specifications; calculating time requirements; sequencing project elements.
- Maintain project schedule by monitoring project progress; coordinating activities; resolving problems.
- Control project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
- Control project costs by approving expenditures; administering contractor contracts.
- Prepare project status reports by collecting, analysing, and summarizing information and trends; recommending actions.
- Contribute to team effort by accomplishing related results as needed.
- Responsible for professional services targets.
- Work closely with the commercial team to ensure swift project closure.
- Manage internal project team members and external vendor/partners.
- Report any project issue in a timely manner to the relevant personnel to reduce time wastage.
- Ensure the project tasks are monitored, tracked, and completed on time; negotiate with the customer in case of delays or gaps.
- Create and maintain comprehensive project documentation
Job Requirements:
- Highly motivated and willing to learn new technologies, able to work under pressure
- Resourceful, creative, independent, and able to work well in a team
- Action and customer-oriented
- Excellent time management skills
- Take initiative and adheres to deadlines
- Take ownership of projects and communicate effectively with information holders
- Excellent interpersonal, presentation, writing, and communication skills
- Strong soft skills
- Able to communicate IT technology and process effectively
- Experience in managing small to mid-sized IT solution projects
- Degree in IT/Cybersecurity certification or equivalent
- Certifications (Preferred):
o CAPM / PMP / Scrum
o CCNA / Microsoft ccse / ITIL v3
Other Information:
- Working hours: 9am to 6pm, Monday to Friday
- Salary will commensurate with qualifications and experiences
- 13th month AWS / Variable bonus
Interested candidates, please apply via the “Apply Now” button below.
We regret that only shortlisted candidates will be notified.
