RESPONSIBILITIES
- Provide claims handling service to clients
- Investigate and negotiate settlement of claims within the Property & Casualty section
- Respond to correspondence and provide efficient phone service to clients
- Instruct support staff on reserve provision and registration requirements and verify data entries for files setup
- Review claim files including monitoring of recoveries, setting of reserves, clients and intermediaries management, assignment of solicitors, surveyors and adjusters as necessary
- Provide a technical reference point for queries
- Approve claims payment
- Assist superior on big claims handling
- Undertake any other duties as may be assigned
QUALIFICATIONS
- Tertiary education
- Relevant qualifications in general insurance
- Claims handling experience in Property & Casualty business
- Claims technical know-how
