Visitor Management:
Greet and assist visitors, clients, and employees
Ensure compliance with security protocols
Communication Management:
Handle high volumes of incoming calls and emails
Screen and route communications to appropriate departments
Administrative Expertise:
Complex data entry and document preparation
Advanced filing systems
Scheduling and Coordination:
Manage detailed scheduling of appointments, meetings, and conferences
Handle logistical arrangements and resource allocation
Office Management:
Oversee maintenance and inventory of office supplies
Negotiate with suppliers for cost-effective procurement
Record Keeping:
Maintain precise and confidential records
Ensure compliance with company policies and regulations
Customer Service Excellence:
Resolve inquiries professionally and courteously
Interdepartmental Liaison:
Facilitate communication and coordination between departments
Crisis Management:
Act as first contact in emergency situations
Coordinate swift resolution with relevant personnel
Experience:
Minimum 3 years in a receptionist or high-level administrative role (must be in construction)
Skills:
Superior verbal and written communication
Exceptional organizational and multitasking
Strong problem-solving skills
High discretion with confidential information
Attributes:
Professional appearance and demeanor
Reliable, punctual, and motivated
Strong interpersonal skills with a customer service orientation
Ability to work independently and lead projects
