- Oversee the daily operations of the food and beverage department, ensuring all services meet the established standards of quality and efficiency.
- Develop and implement training programs for all food and beverage staff to enhance their skills and ensure compliance with health and safety regulations.
- Manage inventory control, including ordering supplies, conducting regular stock takes, and minimizing waste to ensure cost-effectiveness.
- Coordinate with the kitchen staff to develop menus, considering customer preferences, seasonal availability of ingredients, and current culinary trends.
- Handle customer complaints and feedback professionally and tactfully, taking immediate action to resolve any issues and improve the dining experience.
- Prepare and manage the budget for the food and beverage department, including forecasting and planning for future needs or expansions.
- Schedule staff shifts, considering peak meal times and special events, to ensure adequate coverage and efficient service.
- Negotiate contracts with vendors and suppliers to secure the best prices and quality for food, beverages, and other necessary supplies.
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