OBJECTIVE:
- To provide high quality personalized service and manage revenue related to wedding & social events.
- MAIN DUTIES:
Position Requirements
- Following up on all enquiries pertaining to wedding & social events site inspection/discussion
- Manage guest budgets to maximize revenue and meet guest needs
- Follow up on preparation of detailed agreement and collection of scheduled payments
- Being the main point of contact for all guests in terms of planning/preparation leading to the wedding date
- Liaise with all relevant departments (including for any room accommodation) on the event requirements
- To be responsible for the weekly follow up on all wedding & event bookings; tentative or confirmed and act according for bookings being held
- To attend the weekly Catering Meeting with the F&B & Audio Visual teams to go through in detail the weddings & events for the week
- To check the function room prior to each event to ensure things are in order
- To introduce the Banquet Operation Manager to the couple during the co-ordination meeting scheduled on the wedding day as to ensure a smooth execution of the wedding event
- To review billing and payments to ensure accuracy
- To inform Banquet operation team with feedbacks received from past events
- Adheres to all standards, policies and procedures
