Job Description Summary
The Service Growth Leader plays a key role within GE Grid Solutions, Power Transmission (PT) - Services in APAC Region to Deploy the Service Growth Strategy. Responsible for executing a growth strategy together with customer campaigns with standardized offering, while promoting best practices and tailoring strategies for specific customers’ needs.
Job Description
Roles and Responsibilities
• Implements Growth Strategy with strategic commercial plan suited to APAC sub-regions around existing installed base of Grid technologies to grow Service business.
• Work on strategies for business development & growth per product. Develop strategies for installed base per product, and strategies to win new business and customers.
• Work closely with Services Sales leaders to track and improve the strategic utilization of existing sales resources.
• Coordinate between Commercial Team and Technical Team to provide competitive strategies, solutions, bids and proposals to Customers.
• Assessing current commercial performance against established business goals and adjusting strategies as needed.
• Discovers and explores business opportunities. Screens potential business deals by analyzing market strategies, deal requirements, and financials.
• Locates or proposes potential business deals by contacting potential partners.
• Pursuing strategic opportunities and moving them through the sales cycle
• Manages deals as well as coaches other Sales/Project Managers on the implementation of improvements.
• Work closely with Key Account Managers/ Country Managers to leverage, build and maintain close customer relationship and sales opportunities.
• Includes working collaboratively with internal teams during bid or tender stages of proposal, bidding and negotiation to ensure deal closure.
• Liaising supporting and motivating Third Parties (Channel Partner) in achieving growth sales target.
• Setting goals and developing plans for business and revenue growth
• Build a return of experience (ROE) process and ensure results are shared with the entire organization.
• Coordinate with Finance and Execution Team for reporting purposes.
Required Qualifications
• Bachelor’s degree or equivalent in Electrical/Electronic Engineering or equivalent discipline.
• 10-15years of Experience within Execution/Proposal/Tendering/ Sales and Business Development
• Strong customer service mind set
• Track record of negotiating and closing deals
• Demonstrable High level of integrity and role model with respect to GEV values
Desired Characteristics
• Prior experience for APAC markets and first-hand view of the customers/ partners is a mandatory requirement.
• Demonstrable success in building, managing, mentoring and promoting a successful team.
• Ability to effectively work in a multi-functional team and operate within a matrix organization with transparency and trust.
• Experience and ability to define and implement a negotiation strategy.
• Strong interpersonal and leadership skills.
• Driving culture, positive mindset on change management.
• Demonstrated ability to investigate and resolve problems.
• Strong background in one or more of our technologies across the broad range of our product offerings.
• Strong attention to details ensuring team test and document outcomes and actions.
• Strategic-minded and continuously finds ways to optimize use of tools and procedures.
• Remaining calm and organised during periods of overload and slow quarters. Act as an example for the team.
• Be approachable and have the answers to guide team members on the right path. Preach hard work, help to develop the skills necessary for success, and offer feedback.