Job Responsibilities:
- Lead and motivate the team, offering coaching and performance management.
- Resolve disputes through effective communication and necessary disciplinary actions.
- Conduct regular briefings to ensure adherence to regulations and company SOPs.
- handle escalated customer complaints with excellent customer service and problem-solving skills.
- Manage staff deployment to ensure adequate coverage while complying with labor laws.
- Set sales targets and create strategies to boost sales performance.
- Monitor consumer trends and analyze sales data for revenue growth opportunities.
- Maintain optimal stock levels to meet customer demands.
- Conduct inventory audits to minimize discrepancies and ensure accurate records.
- Participate in meetings and contribute ideas to improve operational efficiency.
- Perform other duties as assigned.
Salary & Remuneration:
- Retail Supervisor Basic Salary: $3000 - $3500 (dep. on exp)
- Retail Supervisor Trainee Basic Salary: $2700
- + $200 meal allowance
- + $55 grooming allowance
- + OT payable 1.5X after official working hours
Job Requirements:
- Only open to Singaporean.
- At least 2 years of supervisory experience in retail preferred.
- Proven sales record in a leadership role is an advantage.
- Basic proficiency in Microsoft Office and POS systems.
- Ability to adapt quickly to changes and manage multiple tasks under pressure.
- Strong leadership and problem-solving skills.
- Excellent verbal and written communication skills.
- Multilingual skills are an advantage for assisting international travelers.
- Ability to stand for long periods.
- Willingness to work rotating shifts, including weekends and public holidays.
More info:
- Rostered 5 days a week, including weekends.
- 9.5-hour shifts with a 1-hour break.
- Earliest shift starts 6am, Latest ends 1am (transport provided)
Interested applicants please click apply now!
Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)