Job Responsibilities:
- Arrange collection and deliveries of Sea freight for import moves
- Taking operational, routing, and customer service responsibility for all shipments handled
- Using preferred list of truckers and vendors to identify customer solutions based on rates and service
- Coordinating between shippers, consignees, and sea carriers
- Complete all necessary import documentation in order to remain compliant with regulations
- Entering import shipment information into the system
- Receive, review, and process documents, follow up with origin offices for clarifications and resolutions on paperwork, and follow all processes to ensure smooth completion
- Establishing and maintaining a positive relationship with customers and vendors
- Providing classification recommendations to customer with approval
- Coordinating and preparing all necessary import documentation
- Responding to any customer questions concerning import milestones, shipment status, and charges
- Remain within company guidelines to customer inquiries regarding shipments
- Escalating uncommon, complex customer issues to the next level manager for resolution when necessary
- Processing the billing, invoicing & cost verification for the shipment.
- Performing other related duties, as assigned.
HOW TO APPLY :
Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com
All applications will be treated in the strictest confidence and only shortlisted candidates will be notified
Yap Lay Choo
EA Licence No. 03C5391 | Registration No. R1987101
