Job Purpose
Handling authorization services, fraud control monitoring, temporary credit increase requests (after office hours) and customer services hotline (midnight to 8:30 a.m. / 9:00 a.m.) for the bank.
Job Description
- Cards Authorization Services (Issuing and Acquiring)
- Fraud control monitoring
- Freezing of accounts related to Police production orders
- Temporary credit limit processing
- Customer Service Hotline
- Processing of VISA incoming and outgoing files
- Product knowledge briefings and assessments
- SST monitoring
- Monitoring of critical services and assisting in PIVs
Job Requirement
- Degree or Diploma in a related field preferably (Banking, Business, Finance and related fields)
- Minimum 3 years of related experience
- Able to work on a rotating shift basis
- Excellent analytical skills
- Team player with pleasant personality and good interpersonal/ communications skills
- Possess a strong sense of responsibility and commitment
- Willingness to learn on the job
We regret that only shortlisted candidates will be notified.
