Key Responsibilities:
- Leadership & Strategy:
- Lead the Sales and Service Department, setting strategic goals and ensuring alignment with company objectives.
- Develop and implement strategies to explore and expand cooperation with financial institutions.
- AI Integration & Support:
- Leverage Analytical AI and Generative AI capabilities to enhance risk management and customer operations for financial clients.
- Collaborate with internal teams to integrate AI solutions seamlessly into client operations.
- Service Delivery:
- Drive the organization towards delivering high-quality services to clients, ensuring customer satisfaction and retention.
- Monitor and evaluate service delivery processes, identifying areas for improvement and implementing necessary changes.
- Collaborative Innovation:
- Build and nurture collaborative innovation initiatives with key clients, fostering long-term partnerships.
- Identify opportunities for joint projects and initiatives that drive mutual growth and success.
Qualifications:
- Proven experience in a leadership role within the financial industry or a related field.
- Strong understanding of Analytical AI and Generative AI technologies and their applications in financial services.
- Excellent strategic thinking and problem-solving skills.
- Demonstrated ability to build and maintain relationships with key clients and stakeholders.
- Exceptional communication and interpersonal skills.
- Ability to drive organizational change and inspire teams to achieve goals.
