EMPOWERING PEOPLE TO MAKE A DIFFERENCE
At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.
The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.
This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.
A LEADING GLOBAL INDEPENDENT BROKER
Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.
YOUR ROLE AND RESPONSIBILITIES:
The Candidate reports to Risk & Compliance, Senior Director in Risk & Compliance, and shall support the Department objective of:
1) establishing an effective risk and compliance framework
2) implementation of policies and processes
3) effective monitoring of the business units in compliance to local laws and regulations, and internal policies and procedures.
The Candidate should demonstrate value in achieving the buy-in of key stakeholders and promoting an effective risk and compliance culture in Howden Singapore, with the support of other central support functions and group/regional resources.
Risk Management
· Build effective partnerships and work closely with key stakeholders in the first and third line of defense to achieve a well-controlled organization whilst achieving growth targets.
· Manage enterprise-wide risks (ERM) to better manage organization risks and be seen as a key 'co-pilot' in achieving Howden’s strategic aims and objectives.
· Operationalize ERICCA (Enterprise Risk, Internal Controls, Compliance & Assurance) Framework) and supporting the development and wider embedding of the Framework in Howden Singapore.
· Deliver and contribute risk-related tasks/ projects (i.e. CAMMS Project) across Howden including risk training and generation of risk management information (MI) for reporting purposes;
· Support key stakeholders to achieve their risk-related responsibilities such as Business continuity Management (BCM) and internal controls attestations;
· Promote an effective risk culture across Howden Broking businesses.
Regulatory and Compliance Advisory
· Ensure that financial crime screening and controls such as KYC/CDD as well as applicable due diligence processes are in place for successful on-boarding of clients, insurers, third parties and suppliers, and effectively monitored in line with regulatory and internal requirements;
· Work with colleagues from HR, IT, Legal, other subject matters experts (SMEs) in the reviews of business documentation (such as Terms of Business Agreements, Request For Proposal (RFPs), Tender documents etc from regulatory and compliance perspective,
· Liaise/work with Howden Group Head of Financial Crime, Chief Compliance Office (International) and other stakeholders to develop and implement Financial Crime Compliance (FCC) – including but not limited to Sanctions, AML, Anti-Bribery/Corruption - related policies and procedures, dissemination of news, and to ensure adherence to relevant regulations locally and internationally.
· Act as a referral point for the business, providing technical input and expertise related to regulatory compliance, operational policies and procedures, financial crime or sanctions support as well as any other relevant rules and regulations for Howden business in Singapore.
· Engage and build awareness amongst senior management and/or Heads of business through regular updates on relevant topics, as well as highlighting issues and/or incidents occurring in the business along with findings, recommendations and management actions arising out of internal audit and/or compliance reviews.
· Facilitate and coordinate regular broking quality assurance checks to ensure that broking staff adhere to industry professional standards and internal broking Standard Operating Procedures (SOPs);
· Provide support to internal and external audits and provide inputs as required for risk and compliance areas.
· Assist in the building of compliance infrastructure with the objective of optimizing compliance with relevant rules and policies whilst maintaining business competitiveness.
Regulatory Relationship & Support
· Act as regulatory liaison.
· Manage regulatory breach escalation to MAS and/or PDPC as required.
· Manage routine regulatory reporting and returns including drafting of regulatory related communications and ensure timely submission of responses to questionnaires/surveys/misconduct reporting to regulators.
· Conduct gaps analysis, assess the impact of new regulatory requirements and recommend the necessary changes as needed in in terms of policies and procedures.
Monitoring & Reporting
· Manage internal breach escalation, whistleblowing and investigations of complaints, misconduct, errors & omissions, and other critical incidents as required.
· Maintenance of Logs and Registers and as Section 84, Security Register, Third Parties Registers, Outsourcing Registers, Gifts & Entertainment Registers, and any other registers as required.
· Prepare and provide necessary management information (MI) for local committee (EXCO /HODs) reporting and to Regional/Group as required.
Policies and Procedures
· Manage the creation, review and maintenance of policies and procedures under the purview of Risk & Compliance team, where required.
Training and Communications
· Develop mandatory training (for new joiners and continuous professional development (CPD) programme) to fulfill the minimum ethics and regulatory training requirements and other Minimum Club rules;
· Prepare and provide communications (newsletters, ad-hoc emails and etc.) to use to communicate the importance of and need for risk and compliance generally.
· Work with internal sources of expertise where appropriate e.g. HR, Training, Legal, Internal Communications to deliver training solutions and key messages.
· Develop mechanism for demonstrating staff understanding of the policies and adherence.
· Manage and conduct training as required.
OUR IDEAL CANDIDATE WILL HAVE:
· Minimum of 5+ years’ experience in risk management and/or regulatory compliance relationship management in Singapore
· Relevant experience in the insurance sector, preferably broking preferred.
· Proven track record of delivering high quality, high profile and/or complex projects.
· Excellent leadership, people management and communicator; Proven Team player
· Integrity and professionalism.
· Self-starter, excellent organizational skills, and ability to work independently to meet deadlines.
YOUR BENEFITS AND SALARY:
- Commensurate with qualification and experience
- Working in a collaborative environment with excellent learning opportunities
