- Monitor and assist day-to-day operations to ensure it runs smoothly and support the team when needed
- Ensure all indents and requirements of clients are coordinated and maintained accurately with the team
- Customer fronting including service recovery and managing feedback
- Maintain and establish good relationships with customers
- Maintaining all documents and reports that are required by the Food Safety and Environment Team
- Maintain employee personnel and training profiles, certificates, update payroll and manage employee inquiries on HR related matters
- Support Reporting Officer putting P&L and other reports together for weekly management meeting (also required to present from time to time)
- Able to work as a team together with other kitchen operations executives, managers and to achieve goals and objectives as one
- Be on-site if required by the client, to ensure operations and products are delivered as promised.
Qualifications
- Has a take-charge and supportive personality
- Able to multitask effectively
- Client relationship management
- Good team leader and a team player
- Consistent, precise, and able to understand the flow of work quickly
Others
- 6 days work week including weekends and PH
