Founded in 2008, Chamoon Royale has been focused on fresh, high-quality ingredients, attentive and meticulous service, and a naturally elegant dining experience. Our goal is to create a high-quality dining experience and atmosphere that is perfectly suited for business banquets and gatherings of high-end clientele.
Job Description
The Service Team Leader will oversee front-of-house operations, including customer service, staff management, and overall guest satisfaction. The ideal candidate will have extensive experience in managing a restaurant’s front of house and a passion for delivering excellent customer service.
Responsibilities
· Supports the Service Manager to ensure the smooth service operations of the Restaurant
· Assist in managing daily front-of-house operations, ensuring a seamless and high-quality guest experience.
· Train, supervise, and schedule front-of-house staff, creating a positive work environment. Prepare staffing/sales reports.
· Handle guest inquiries, reservations, and complaints promptly and professionally.
· Ensure adherence to service standards, health, and safety regulations.
· Collaborate with the kitchen and management team to enhance the overall dining experience.
· Assist in developing promotions and marketing initiatives.
Qualifications
· Proven experience as a Service Team Lead or similar role in the restaurant industry with at least ** years of experience within the F&B industry.
· Strong leadership and team management skills.
· Excellent communication and interpersonal abilities.
· Ability to work in a fast-paced environment and manage multiple tasks.
· Knowledge of health and safety regulations and best practices.
· Fluency in Mandarin and English is required, given our primarily Chinese-speaking clientele.
What We Offer:
· Competitive wage with additional allowance.
· Annual leave/paid sick leave
· Employee discounts.
· Opportunities for career growth and development.
· A friendly and supportive team environment.
· Training provided for individuals new to the industry.
· Flexible work schedules to accommodate different needs and preferences.
Contact us at
Email: [email protected]
Tel & WhatsApp: 83518187
Wechat: jianghulongchu
