Job Description:-
- Attend to customers’ inquiry
- Prepare and process Air Export booking request
- Arrange for collection of cargo at customers’ premise
- Provide booking confirmation and flight details to customers
- Mange customers’ expectations and complaints
- Correspond with overseas offices on shipment status and inquiries
- Verify invoices from vendor
- Prepare customers’ report
Requirement:-
- Must be familiar with Microsoft Word and Excel
- Must be able to work independently
- Must be able to converse in English through email and phone
- Must possess a sense of urgency and responsibility in work
- Willing to learn with good attitude
- Prior work experience in this industry is not required, but will be an advantage
