- Cleaning and maintaining guest rooms, bathrooms, corridors, and public areas.
- Making beds, changing linens, and replenishing amenities.
- Using cleaning agents and equipment to sanitize surfaces, fixtures, and fittings.
- Ensuring adherence to health and safety standards to prevent the spread of infections.
- Monitoring and replenishing cleaning supplies and amenities in guest rooms and public areas.
Reporting any maintenance issues or damage to rooms or facilities.
- Providing courteous and professional service to guests, addressing their requests or concerns promptly.
Ensuring guest privacy and security while cleaning rooms.
- Working collaboratively with colleagues and supervisors to achieve departmental goals.
- Assisting in training new housekeeping staff and ensuring they adhere to standards and procedures.
- Conducting inspections of rooms and public areas to ensure cleanliness and adherence to standards.
- Implementing corrective actions when necessary to maintain quality.