About Grab and our workplace
Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.
Job Description
Get to know the role
As a Senior Design Manager on the Consumer Experience team, you will manage designers and UX writers working in a highly collaborative fashion across several problem spaces as they explore the needs of our users and the business to create impactful solutions that drive our mission forward.If you have a user-centric approach, embrace ambiguity and thrive in collaborative environments, then the Grab Design team is the place for you. We’re looking for great design managers, who can coach and mentor a growing team, who can think strategically and act decisively, and who can help the team positively impact how millions of people across Southeast Asia interact with Grab.
The day-to-day activities
- Drive design outcomes, contribute to product strategy & elevate quality across teams.
- Manage Product Designers, UX Writers and UX Researchers working across several problem spaces.
- Coach and mentor designers in solving complex and novel problems in simple and impactful ways.
- Ensure design quality and superior user experience.
- Drive and improve cross-functional collaboration at all levels.
- Work closely with Product Management, Engineering, Analytics, Research, Marketing, and senior leadership to deliver impact.
- Articulate complex thinking in a clear, convincing and concise manner.
- Develop and implement effective design processes.
The must-haves
- 7+ years Product Design experience.
- 4+ years experience managing high performing design teams.
- An online portfolio or case studies demonstrating user-centred design and leadership.
- Great core product design skills: visual design, prototyping and interaction design.
- Excellent understanding of user experience design for the web and mobile.
- Experience working on cross-functional product teams.
- Experience with Figma, Sketch, Protopie and other design tooling.
- Strong knowledge of mobile and front-end web standards and development.
The nice-to-haves
Experience in User Research, Service Design, UX Writing or Design Operations are all a plus.
