Job Summary:
We are seeking a professional and experienced Captain to join our team. The ideal candidate will have a passion for hospitality, excellent leadership skills, and a commitment to providing outstanding service to our members and guests.
Job Description:
- Supervise and coordinate the activities of the dining room staff to ensure efficient service.
- Greet and seat members and guests, ensuring a warm and welcoming experience.
- Take orders and provide detailed information about menu items and specials.
- Ensure that all food and beverages are served promptly and according to the standards.
- Handle any member or guest complaints professionally and efficiently.
- Assist in training new staff and ensuring ongoing staff development.
- Maintain a clean and organized dining area.
- Oversee the preparation of dining areas for special events and functions.
- Ensure compliance with health and safety regulations.
Requirements:
- Previous experience as a Captain or in a similar supervisory role in a high-end restaurant or club.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Attention to detail and a commitment to providing high-quality service.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of food and beverage service standards.
- Professional appearance and demeanor.