Our client, a well-known company is looking for candidates for the position of Order Management & Sales Coordinator.
Overview
A Global Japanese Automotive Manufacturer with an office in Singapore is embarking on an evolving path and expanding role. The Singapore office assists the Japan Head Office in
managing the Group’s interests and exposures in the ASEAN region, India and Middle East.
The Parts Department (PD) has recently re-established its standard operational procedures to simplify processes with sound workflows to ensure efficiency in communication, lead-time and cost. With this completion of first step towards improvements, PD is currently looking for a matured and capable candidate to execute the second step in advancing towards proactive sales management that capitalizes the growing demands of Company Parts regionally. Pending tasks are challenging and time sensitive but will be very rewarding for high performers.
Job Scope:
General:
- Understand vision, annual missions and fiscal year’s directions by HQ, Company & Parts Department (PD) to ensure holistic alignment in progress and growth.
- Steer contribution(s) towards continuous parts supply in Company’s distribution channels by ensuring establishment of business continuity plan (BCP).
- Proactively facilitate/ participate in 2-way transparent communication to highlight and address irregularities through expediting idea-based decision makings.
- Actively propose/ drive continuous improvements in business and operation to upkeep overall branding of PD and self beyond industrial standards.
- Pioneer perspectives of ESG and Risk Management on both business and official matters.
- Respect and maintain relationship with all stakeholders especially in supply chain management (SCM).
Order Management and Sales:
- Promote/upsell Company Parts to assigned customers in accordance with markets’ needs which also uniquely define the nature of support to be provided.
- Proactively facilitate common understanding of plans and statuses on SPI factors across supply chain relevantly, and take the lead for recovery action(s).
- Attend timely to enquiries with value-adding services through achieving and communicating the most accurate updates especially on any irregularities that
disrupt continuous supply of Parts. - Upkeep and equip oneself with product and industrial/ supply chain knowledge in order to provide valuable advice on efficient and economic Parts supply
(i.e., SaTy, D/C and MOT). - Review/ process orders and claims.
- Prepare and present comprehensive SPI report timely for each assigned customer.
- Build and manage relationship with all stakeholders to enhance collaboration on operation improvement projects.
- Support with setting of annual price data.
- Achieve agreements on business outlines with customers.
- Support with relevant BCP activities (including being a secondary person-in- charge).
- Travel as approved in managing all of the above.
- Other duties as requested by Management.
Requirement:
- 2 years of sales experience in logistics/ supply chain (automotive industry is a plus)
- Proficiency in SAP (SD/MM modules), Excel and Power Point.
- Familiar with logistics terminologies and Incoterms.
- Excellent communication skills to present to internal and external parties.
- Good sales negotiation, coordination, presentation and time management skills.
- Proactivity in finding ways to improve work processes.
- Able to travel 2-3 days in a month regionally.
