Responsibilities:
- Ensuring company policies are followed.
- Optimizing profits by controlling costs.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
- Providing leadership and direction to all employees.
- Preparing and presenting employee reviews.
- Working closely with the store manager to lead staff.
- Assisting customers whenever necessary.
- Organising employee schedule.
- Ensuring that health, safety, and security rules are followed.
- Taking disciplinary action when necessary.
- Ensuring a consistent standard of customer service.
- Motivating employees and ensuring a focus on the mission.
- Maintaining stores to standards, including stocking and cleaning.
- Completing tasks assigned by the general manager accurately and efficiently.
- Supporting store manager as needed.
Requirements:
- Stable work history.
- Must be self-motivated and possess the desire for self-development.
- Have the ability to work autonomously when required.
- Be a team player.
- Be dedicated to customer satisfaction and a great customer experience.
- Must work on weekend and public holiday
