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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Operations Support Assistant (Hospitality Service) - Banking
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Operations Support Assistant (Hospitality Service) - Banking

Peoplebank Singapore Pte. Ltd.

Peoplebank Singapore Pte. Ltd. company logo

Operations Assistant, Global Hospitality Services

  • Contract until 17 Mar 2025
  • Office location: Downtown

The Client

  • MNC Bank

The Opportunity

  • Operational, administrative, and analytical support to the Singapore & Asia Clusters GHS Team
  • Support daily operational requirements when designated on the listed scope above
  • Clusters management & statistical reporting support, including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk
  • Consolidate and update ad hoc / scheduled reports, metric, organization chart and system / intranet update etc.
  • Produce and distribute correspondence memos, letters, and forms etc. to enhance & streamline productivity & communication within the group
  • Gather and prepare required information for PO creation, including tracking and follow up on invoices submission to CRU team
  • Research and creates presentations
  • Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
  • Carry out administrative duties such as filing (both computer and manual), typing, copying, binding, scanning etc.
  • Handle sensitive information in a confidential manner
  • Book travel arrangements, submit and reconcile expense reports
  • Track, review and process periodic e-mailers for wider colleagues communications
  • Execute monthly KPI inspection with detailed reporting and its necessary performance updating and archiving
  • Support non-employees onboarding including collating necessary documents for background checks and adhering to staffing office guidelines

Your Background

  • Degee in Hospitality or related
  • 4 years of related working experience in Operations, administration or assistant experience in related or similar areas (i.e. executive, hospitality and food & beverage services).
  • Proficient in MS Office
  • Experience of client liaison or relationship management or teamwork
  • Fundamental understanding of controls and associate processes.
  • Good interpersonal skills, confidence and judgement
  • Good verbal and written communication abilities
  • Flexible and responsive manner and ability to prioritize


EA Reg no: R1762272
EA Licence Number: 08C5248

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